Articles by Coach Bill

Here are some of Bill's recent articles. Read the summaries here and click the Read More link to view a printable PDF file that opens in a separate window or tab.


The CEO, the Subordinate and the Coach
(Originally published in Healthcare Executive, July/August, 2009)

Many healthcare CEOs have a direct report who just needs to change a little. That little change often refers to a behavioral issue that the CEO clearly sees but is unsure how, or is hesitant, to address with the subordinate executive. Oftentimes that executive's behavioral issue is related to decision making, knowing when to be assertive and knowing when to wait. Read more...


Getting the Most from Middle Managers
(Originally published in Healthcare Executive, May/June, 2007)

Do your middle managers have 15 years or more of experience, or do they have one year of experience 15 times over? Using their learned technical skills and innate abilities, these individuals have often worked their way up through the ranks to a position that must now regularly meet with and be accountable to senior leadership. Read more...